Loon

Internet for Wawa and the towns around it

Loon is a fixed wireless internet company based in Wawa. We serve Wawa, Missanabie, Dubreuilville, Hawk Junction and Chapleau. No contract, no data cap, no installation charge. Start by checking whether we reach your address.

Check an address

§ 01

Find the right plan

Two questions. We will point you at the cheapest plan that covers what you actually do, and show you the arithmetic.

Question 1 Who is using it at the same time?
Question 2 What is the heaviest thing you do?
Home
100 / 10 Mbps
$35.09per month

2 of us. Heaviest use: Streaming in 4K. 2 × 25 Mbps + 5 Mbps background = 55 Mbps at once, plus half again for headroom = 83 Mbps. Home is the cheapest plan that covers it.

Want more room? Home Plus is 150 Mbps at $50.19.

Gaming is not on this list because it barely uses speed — about 5 Mbps. What it needs is low latency, and that comes from the connection itself, not from buying a bigger plan.

§ 02

What every plan includes

  • No contract. Leave any month, no penalty.
  • No data cap, no overage billing, no throttling.
  • Standard installation at no charge.
  • Outdoor antenna and indoor router provided.
  • Support answered locally.

Before you buy speed

Netflix in HD uses 5 Mbps. A video call uses 3. Netflix in 4K uses 25. Add up what runs in your house at once on a bad evening — that is the whole calculation.

Most houses here are covered by Home at 100 Mbps. We would rather sell you that and keep you.

§ 03

Network status

All monitored sites up 1 of 3 sites reporting. Checked Sep 01, 11:03 p.m. ET

Outages and planned work are posted on the status page before and during, not after.

§ 04

How we work

We buy our internet from more than one carrier, over more than one route out of town. When one of them goes down — and up here one of them eventually does — your connection moves to another. Most of the time you will not notice.

We are not the fastest internet you can buy, and we are not the lowest latency. We are a second option in a town that has not had one, at a price that is not close, and we answer the phone.

If we cannot reach your address, we will tell you that instead of selling you an install that does not work. If a smaller plan is the right one for you, we will say so. That is the whole of our approach and there is nothing else behind it.

Reaching us

Phone
(705) 479-2302
Email
support@loonwireless.ca
Hours
Monday to Friday, 8:00 to 18:00 ET. Outage line answered 24/7.
Who answers
Someone in Wawa.
§ 05

Where we build

CommunityStateWhat that means
Wawa Serving Towers are up and we are taking orders.
Missanabie Some addresses We reach part of the community. Line of sight decides.
Dubreuilville Some addresses We reach part of the community. Line of sight decides.
Hawk Junction Some addresses We reach part of the community. Line of sight decides.
Chapleau Building Not serving yet. Leave your address and we will call when we are.