Contact us
One phone number and one email address. Both reach people here.
How to reach us
By phone
Monday to Friday, 8:00 to 18:00 ET. Outage line answered 24/7.
By email
Support and existing service — support@loonwireless.ca
New service and business enquiries — sales@loonwireless.ca
New service
The quickest start is to check your address. If we build in your community we arrange a line-of-sight check, which costs nothing.
Reporting an outage
Check the status page first. If it is already listed we know and are working on it.
If it is not listed, call. The outage line is answered outside office hours.